2 Maintenance Attempts and It Still Fails!Follow

The Duty Finder is again failing on class/story quests. 1 time, sure. 2 times, ok, maybe. But 3 times... SE either has pathetic QA people or they are seriously inept.

They made an announcement to inform us that maintenance was extended. If we could all be patient and stop logging in and making it worse, we may get to play tonight.

Edited, Aug 24th 2013 8:37pm by torokerusenjo

In fact I don't think they did a thing other than a server restart

Maybe if they either made more servers, or didn't have the ENTIRE WORLD (minus Japan) going through a single Duty Finder server. Then, and only then, it might be fixed.

They're having issues on that side as well, just not on such a large scale at the moment.

It's more likely a server cluster. If I had to guess, the weak point is actually the switch connected to the cluster getting hammered from all the requests. "The server" is a generic term for "the units associated with this task."

Edited, Aug 24th 2013 11:18pm by Catwho

I have a few friends who cant progress at all because of this. I was a lucky to get as far as I did. We are taking a break and see if it dies down a bit.

Oh, the JP data center is going down at 4PM their time on a Sunday. It's their turn now it seems.

just got up, managed to get in an instanced fight that had been holding me up in the storyline, servers down again, guess ill go back to bed :p

Been playing since alpha. We never had these issues, even during stress testing. Why? The servers were all in Japan at the time.

It actually was for this same issue as friends and I have been unable to enter an instanced story/quest since early yesterday when the servers first came down. How about you practice what you preach. Since we've now had 4 server take-downs,maybe a 5th, 6th, or 10th will get you off your fanboy horse and finally give them some constructive criticism instead of being a "Oh it's OK, take your time" person.

You people fail to understand customer service or retention. Whether you are empathic with SE or not, the fact remains that when customers are unhappy, bad things happen, whether in restaurants, stores, or even games. A popular phrase with retention is that it takes multiple great visits to replace one single bad one. While you may be a SE fanboy/supporter (whichever word you want), the fact remains that 85% of everyone else is not and will (what fanboys like to use as a counter to their own name-calling) "rage."

Accept reality and understand that SE is really shooting themselves in the foot, and quite badly at that. FF is a great game and was developed well on the game front. Right now their server infrastructure is setting the stage for a truly horrible and memorably-failing launch.

Everyone has their own levels of tolerance for issues like this. It's not unrealistic to assume some people might reach their breaking point sooner than others without the caveat that it's fanboyish or SE apologists defending the company. My reponse to these server issues is based purely on my background in the networking field. I know these problems can be resolved because I have experience with fixing them. Now the real problem for SE isn't if they can fix these issues, but if they can do it fast enough that players like yourself don't rage quit. If it makes you feel any better, SE knows they have to fix this as soon as possible. I suspect they'll have it under-wraps by the first week.

Seconded.

It basically just a matter of how fast they fix it before they start dropping people. Those who are thinking about it, but haven't purchased yet will be the first to go and that will probably go into effect just before to just after launch. The pre-order people who could stick around until as late as the 30th before they're forced to register and eat the 30-70 bucks. Previous 1.0 owners get 14 days. New players or old ones who paid again for early access get 30.