I also played the original version, never needed a code to enter any BETA and also getting the same message.
It was my understanding that Anyone who owned the original version would not need to repurchase the new version to play.
Tried emailing Support but no response.
My account page says I am registered for Final Fantasy XIV
Should I see a separate entry for Final Fantasy XIV A Realm Reborn?
Anyone have a link or suggestion where we can find the answers?
Here is the information and I will leave the official source link at the bottom.
If you are 1.0 or 1.0 CE you MUST
pre-order in order to get the 3 days of early access, however you get into regular launch on August 27th at no additional charge, all you have to do is open the game and go.
If you are legacy, you automatically get early access. http://lodestone.finalfantasyxiv.com/pl/topics/detail?id=14019fb32d90859f118dccb8cd96bf81c212957d