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Is my pre-order code...wrong? x_x help, please.Follow

#1 Aug 21 2013 at 2:36 PM Rating: Decent
27 posts
Hey ZAM community,

I dont get it. I only have ONE code and it's the code I got in my order confirmation way back in July when I got the PCDL version of the CE. It goes XXXXX - ### - XXXXXX - ###

I try entering this and it never works. Error 1 or error 3. now its error 1.. and not 3.

I never got a single email beyond that. What is wrong? The email that I purchased the game with is a different email than the one my SE account is registered with. My SE account does--it does--have FF14 as one of my registered games.

I'll keep looking at this thread. Sorry if it's a repeat
#2 Aug 21 2013 at 2:46 PM Rating: Good
83 posts
My husband was getting error code 3 but he just kept trying and eventually it went through. You're using the right code from what I can tell, so just keep trying.
#3 Aug 21 2013 at 2:53 PM Rating: Decent
27 posts
It's Error 1 though, not 3! I'll keep hitting claim...
#4 Aug 21 2013 at 2:57 PM Rating: Decent
237 posts
What does error 1 say?
#5 Aug 21 2013 at 2:59 PM Rating: Decent
27 posts
Error 1: There was a problem. Please try again later
#6 Aug 21 2013 at 3:01 PM Rating: Excellent
311 posts
Sylred wrote:
Error 1: There was a problem. Please try again later

That's just server overload. I put mine in this morning and it went through on the first try. I still haven't gotten any email though. I just entered the code that it gave me on the next page. It went through and said "success". So to my knowledge I'm good to go for Early Access.
#7 Aug 21 2013 at 3:05 PM Rating: Decent
27 posts
What would you suggest? My code is correct, right? So maybe I can try again tomorrow and it'll free up or something? Or I can click "redeem" every now and then before bed...

A friend told me that error 1 is an invalid code? But it's the only code I have...

Edited, Aug 21st 2013 5:13pm by Sylred
#8 Aug 21 2013 at 3:27 PM Rating: Excellent
39 posts
Error 1 seems to say the exact same thing error 3 said...
#9 Aug 21 2013 at 3:29 PM Rating: Decent
27 posts
it's the source code thing...I don't get that kinda stuff.

I'm ready to pre-order a second copy or something. I'm freaaking out!'

So I cancelled my old order and re-ordered a new PCDL CE. Then I put in the new code and after about 20 redeems, it went through. Thank you all. See you in game

Edited, Aug 21st 2013 6:10pm by Sylred
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