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Strange video bug (half the screen is missing)Follow

#1 Aug 18 2013 at 7:15 AM Rating: Good
8,779 posts
The game performs flawlessly for me. All my drivers and what not are up to date. However, whenever I get into a CGI video (i.e. the opening movie, not the in-game rendered cutscenes), the top half of my screen does not render. It's just a blackness.

The bottom half renders just fine. So I'm treated to a very well put together documentary of what it's like to live as a Lalafell who is afflicted with a terrible neck condition that keeps him from seeing anything about waist-high.

I can't access the beta forums for some reason (maybe maintenance) so I come to you, my trusted friends of Alla.
#2 Aug 18 2013 at 7:28 AM Rating: Decent
4,175 posts
Buddy said this happened to him too, but only on the opening video and only for the first time it displayed. Try making a new character or playing through to another cutscene and see if the problem persists. He said he hadn't had any issues with graphics or display other than a few times where his FPS dropped to 30 for a minute or two at a time, but it auto-corrected.
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#3 Aug 18 2013 at 7:39 AM Rating: Good
8,779 posts
I get this in all cutscenes so far.

Which, granted, I've only seen two. The opening one, and the one recalling the battle of Carteneau from the Imperial perspective. But both have had this issue, even following a restart and other such troubleshooting :(
#4 Aug 18 2013 at 7:42 AM Rating: Good
This seems to be the work around.
#5 Aug 18 2013 at 7:50 AM Rating: Good
This is a known issue with a windows update.
Here is the post ;

I believe that windows issued a new update to fix this issue
#6 Aug 18 2013 at 7:53 AM Rating: Excellent
1,079 posts
This happened to me in P3, but it was during the CG scene when I first took a ride on the airship. The problem wasn't there this go around, however.
Articus Vladmir
#7 Aug 18 2013 at 8:18 AM Rating: Good
8,779 posts
Ah, that makes sense. Did just update Windows recently. Thanks folks!
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