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Legacy members that have not gotten an emailFollow

#1 Feb 20 2013 at 10:39 PM Rating: Excellent


We'd like to assist anyone that is potentially affected by this issue. If you are a Legacy member that has not received their Beta Test email, please create a ticket using this link: FFXIV: ARR Support Center Site.

Then fill out the fields using the following information:
Contact Category: Product & Services
Contact Sub Category: Beta Test
Contact Details: Blocked Beta Test Invite

Click "Next" to proceed to "Email Support". In the Detailed Condition field, simply provide only the following:
Registered Email Address (if different than what was entered in Contact Email Address field)
Registered Date of Birth on Square Enix Account

Our agents will then review your ticket and Square Enix account information and if you are confirmed a beta recipient, we will reply with your Beta Test key and instructions on how to register it.

I know there are a few posters here having this issue.
#2 Feb 20 2013 at 11:48 PM Rating: Decent
17 posts
As far as I've read, if you have legacy then you're in and the fact that you don't have an e-mail is a mistake. Also it seems that if you're not legacy, you won't get an e-mail yet. They have said that will be adding more people during the phases, but leaks from the e-mails make it seem that non-legacy will be closer to phase 3 (in 5-11 weeks time) than phase 1/2. I'm still holding out hope that it's sooner rather than later, and that the testing goes fast. I guess we'll find out a little more tomorrow anyways. 29 hours to the live letter!
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