I cannot seem to login to my ZAM account from my iPad. Sometimes I get the login screen, but when I login it doesn't seem to "take". Other times, I never get the login screen. Any ideas?
Edited, Jun 10th 2017 12:58pm by Gidono
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I just logged in from my sons Ipad mini. Does it give you an error when it doesn't let you log in?
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No errors at all. As I said, sometimes I get the login screen, I enter my info and the screen goes to another login screen. Sometimes when I press login, whatever screen I'm on simply reloads. Very strange.
I'm not too concerned, as I only tried this to have quest info ay my fingertips rather than CTR ESC to get to my desktop and loading a browser.
I'm not too concerned, as I only tried this to have quest info ay my fingertips rather than CTR ESC to get to my desktop and loading a browser.
LMAO, just tried again, and noticed that when I press login it is not the whole page that is refreshing, only the ads......
For further information, I tried to sign in with Safari, and it worked. I had been using Firefox.
In another post, a person mentioned that he was having problems accessing the Adventurer's Stone information. He was told to clear his cookies. I was having problems with that page as well, so I cleared my cookies. Now I can't login with Firefox on my PC. I get exactly the same symptoms as with Firefox on the iPad. I had to use Internet Explorer to login and post this message.....
In another post, a person mentioned that he was having problems accessing the Adventurer's Stone information. He was told to clear his cookies. I was having problems with that page as well, so I cleared my cookies. Now I can't login with Firefox on my PC. I get exactly the same symptoms as with Firefox on the iPad. I had to use Internet Explorer to login and post this message.....
KC13 wrote:
No errors at all. As I said, sometimes I get the login screen, I enter my info and the screen goes to another login screen. Sometimes when I press login, whatever screen I'm on simply reloads. Very strange.
I'm not too concerned, as I only tried this to have quest info ay my fingertips rather than CTR ESC to get to my desktop and loading a browser.
I'm not too concerned, as I only tried this to have quest info ay my fingertips rather than CTR ESC to get to my desktop and loading a browser.
Another log in screen? There is only one log in for all of the allakhazam sites which is https://secure.zam.com/login.html?action=login which takes you to ZAM's log in server page. Once you put in the right username and password it should take you back to to this site.
Allakhazam Developer and Admin
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KC13 wrote:
For further information, I tried to sign in with Safari, and it worked. I had been using Firefox.
In another post, a person mentioned that he was having problems accessing the Adventurer's Stone information. He was told to clear his cookies. I was having problems with that page as well, so I cleared my cookies. Now I can't login with Firefox on my PC. I get exactly the same symptoms as with Firefox on the iPad. I had to use Internet Explorer to login and post this message.....
In another post, a person mentioned that he was having problems accessing the Adventurer's Stone information. He was told to clear his cookies. I was having problems with that page as well, so I cleared my cookies. Now I can't login with Firefox on my PC. I get exactly the same symptoms as with Firefox on the iPad. I had to use Internet Explorer to login and post this message.....
I am posting this from Firefox. I was able to log in with no problems. What version of Firefox are you using?
Allakhazam Developer and Admin
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https://twitter.com/gidono
Or join us via our Discord channel at https://discord.gg/zu9tTS7
For real time update information on Allakhazam, follow me on Twitter!
https://twitter.com/gidono
Or join us via our Discord channel at https://discord.gg/zu9tTS7
OK, I just tried Firefox once again, and when I click on the link you posted above, I am not taken to the login page, this page simply reloads...
(Firefox)
I've noted for quite some time that if I run ccleaner or clear history in some way that everquest.allakhazam.com (my log in default) will show as not logged in. If at that point I hit "log in" that page simply refreshes. I have to go to premium services, logout and then log back in. Not the same as KC13's issue exactly, but maybe related?
I've noted for quite some time that if I run ccleaner or clear history in some way that everquest.allakhazam.com (my log in default) will show as not logged in. If at that point I hit "log in" that page simply refreshes. I have to go to premium services, logout and then log back in. Not the same as KC13's issue exactly, but maybe related?
remorajunbao wrote:
One day I'm going to fly to Canada and open the curtains in your office.
Since the backend change to your authentication/login systems, I have been able to login with Firefox on the iPad Mini! 
KC13 wrote:
Since the backend change to your authentication/login systems, I have been able to login with Firefox on the iPad Mini!
Hey. Nothing we did should prevent particular devices/browsers from logging in. It's possible that you're using the wrong credentials to log in though because many years hadn't needed to login to the site in a long time, years in some cases... you may need to try resetting your password.https://secure.zam.com/cgi-bin/lost.pl
If that doesn't work and you're still having trouble, please go to help.zam.com and submit a support ticket so I can assist you more directly (and privately). Thank you!
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