Alla won't load at home... (was forum=25)Follow

...it just says "the page is taking too long to respond".

I've tried resetting the router, clearing all info from Firefox/IE (it won't work on either).

I understand that quite a few EU posters had the same issue - some fixes were put on Kali's facebook page (in case Kaolian or DF read this) but they haven't worked for me.

I can access it from work, however it's slow and the page often doesn't load properly.

Any ideas? It's been like this for about 2 weeks now :(

Sounds like a DNS issue. (DNS is basically how text web site addresses are translated to their numeric addresses. If it's not getting the right "forwarding address" it will never succeed.)

The best way to avoid DNS issues is to use a better DNS provider. By default your computer pulls DNS info from your ISP. I'd recommend Google DNS or OpenDNS. Those sites have instructions to help you out. Let us know if that fixes it.

Nope, it didn't fix it.

It's been like it for a couple of weeks. In the past it's done it a few times but that's always been solved by resetting my router. But that won't fix it this time either.

Every other website I've tried loads without a problem.

Ok, here's the results of the ping test.

Just to let you know that I won't be around as of tomorrow (I'm on holiday from work for 2 weeks) so I probably won't be able to reply.

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Glen>ping eq2.zam.com

Pinging eq2.zam.com [208.43.25.13] with 32 bytes of data:
Reply from 208.43.25.13: bytes=32 time=154ms TTL=45
Reply from 208.43.25.13: bytes=32 time=158ms TTL=45
Reply from 208.43.25.13: bytes=32 time=154ms TTL=45
Reply from 208.43.25.13: bytes=32 time=154ms TTL=45

Ping statistics for 208.43.25.13:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 154ms, Maximum = 158ms, Average = 155ms

C:\Users\Glen>ping ffxi.allakhazam.com

Pinging ffxi.allakhazam.com [208.43.25.13] with 32 bytes of data:
Reply from 208.43.25.13: bytes=32 time=156ms TTL=45
Reply from 208.43.25.13: bytes=32 time=155ms TTL=45
Reply from 208.43.25.13: bytes=32 time=154ms TTL=45
Reply from 208.43.25.13: bytes=32 time=154ms TTL=45

Ping statistics for 208.43.25.13:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 154ms, Maximum = 156ms, Average = 154ms