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The following are details regarding the maintenance operation that occurred on Sep. 11, 2013 from 4:00 p.m. to 12:55 a.m. (PDT).
[Countermeasures to Relieve Heavy Server Stress on Duty Finder]
This maintenance implemented countermeasures to further relieve heavy server stress on the Duty Finder and instance-related Worlds.
With this measure, group matching is now split among the following three groups for the selection process.
- Japan data center
- Group 1
Aegis/Atomos/Carbuncle/Garuda/Gungnir/Kujata/Ramuh/Tonberry/Typhon/Unicorn
- Group 2
Alexander/Bahamut/Durandal/Fenrir/Ifrit/Ridill/Tiamat/Ultima/Valefor/Yojimbo/Zeromus
- Group 3
Anima/Chocobo/Hades/Ixion/Mandragora/Masamune/Pandaemonium/Titan/Asura/Belias
- North American/European data center
- Group 1
Adamantoise/Balmung/Cerberus/Coeurl/Faerie/Goblin/Midgardsormr/Odin/Sargatanas/Siren
- Group 2
Behemoth/Diabolos/Excalibur/Famfrit/Lamia/Leviathan/Lich/Shiva/Ultros/Brynhildr
- Group 3
Cactuar/Exodus/Gilgamesh/Hyperion/Malboro/Moogle/Phoenix/Ragnarok/Mateus/Zalera
*Groupings are determined by balancing levels, number of people, class/jobs, and adjusted so as to help provide a smooth matching process.
[Increased Number of Instance Worlds]
The Duty Finder and quest instance battles are handled internally in their own separate Worlds. In addition to the above measure of easing server load by splitting the selection pool amongst the above groups, we have also increased the number of instance-related Worlds on which battles occur.
This measure allows the facilitation of more instances, decreasing cases in which players must wait for an instance to become open after they have already been matched by the Duty Finder or the quest instance battle has been initiated.
[Addition of New Worlds]
We have implemented the addition of the following Worlds.
- Japan data center
Unicorn/Yojimbo/Asura/Belias/Zeromus
- North American/European data center
Mateus/Brynhildr/Zalera
Please note that, upon first opening of the new Worlds, we predict a concentrated influx of characters in the low-level zones of said Worlds. Therefore, until characters have evened out and dispersed into the various zones, we will be implementing Character Creation and login restrictions. Please be aware.
In addition, as a result of splitting the group matching for the Duty Finder into 3 groups, we are now able to expand our services easier. We will continue to monitor concurrent logins and the increase of new players in each World and, if needed, periodically add new Worlds starting from October.
We will announce details regarding this at a later time.
[Implementation of Auto-Logout]
Because there are so many users attempting to login even when the maximum allowed number of concurrent logins has already been reached (in other words, when login restrictions are in place), we have now implemented an auto-logout feature. In an attempt to provide as many users as possible a chance to login, characters that appear to be inactive for thirty minutes will be automatically logged out of the game.
[Login Restrictions Directly After Maintenance]
In the time period just after maintenance has completed, we predict a rush of characters logging in simultaneously. In order to prevent any technical difficulties due to this login rush, we will be temporarily placing severe login restrictions. These login restrictions may occur frequently, lasting from a few minutes to ten minutes; however, restrictions will be lifted in a gradual manner as login status is carefully monitored. We ask for your patience and understanding in this matter.
