An Apology to Our Players Using NA/EU Data CentersFollow

The problem is, this is happening on legacy servers too. You know exactly how many players you transferred! How did you not plan for this exact number of players to play?

I am not sure it is the amount of people.. Weren't the white angels saying once it becomes pay things would be better because all the people who were playing it just because it was free would be gone? Well you actually had to buy the game in most cases to play this weekend and there are more problems now.



Edited, Aug 26th 2013 11:09am by Nashred

Atleast SE will have a lot of new janitors after the official FFXIV release. No one ever gets fired in Japan, just transfered till they quit themselves. The office never looked so clean before.

Edited, Aug 26th 2013 5:11pm by KojiroSoma

It is odd to me that their response to this mess wasn't, "Holy Crap looks at all this attention and interest we are getting for our game. Lets go balls to the wall to figure out how to accomodate all of these players and then celebrate our success"

Instead, they said, "Hmmm, we have way more players than we thought. Lets just wait it out and a good number of them will go away - then we will be able to handle the smaller loads"

I guess all I can say at this point is that I hope they at least set up the servers to adequately handle a load that is big enough to generate a profit. It is pretty clear that they have no plan for accomodating a larger-than-expected player base.

Edited, Aug 26th 2013 10:31am by Mithsavvy

An Apology is nice, but as everyone has pointed out, there is no timeline for the solution.

What really bothers me is that somehow SE found the situation they found themselves in to be "unexpected".
Somehow SE had no idea how many people placed a pre-order for FFXIV aRR?

Why wouldn't they simply have enough servers for everyone who purchased the pre-order? This seems like a no-brainer.

I tried all weekend to log on. Initially I wanted to be on Ultros as Thayos told me a lot of the old FFXI gang would be there.
Eventually I tried every server for a chance to at least experience the game and take advantage of the "early" access. No dice. All the servers were full.

I have to say that I think the banner ad at the top of this page for Guild Wars2 is very timely. All it says is "I'M IN!"

I do have one question.
As I tried to log in to the game I noticed the servers seemed to be separated by NA, EU and JP. Is that correct? Will the NA players not be with the EU and JP players?

I feel that combining players from vastly different time zones on each server was a more economical way of dealing with the overload. Yes, the playtimes will overlap somewhat, but it was fun to play with people from all over the world.

If all I need to know is a little English, I'm so going to be a GM.

They resolved that but are still locking outplayers from playing so I think that was only a small part of the problem

Yes, because limiting how many people can login is a GREAT SOLUTION! It's a horrible temporary fix that WILL NOT WORK... Even I am getting ticked off at this and I am generally pretty patient. I cannot imagine how many players are quitting and cancelling their games due to this...

I'm still getting unable to load EU/NA worlds =(

Given that I work tomorrow until 4:30 pm I think it will be safe to assume my chances of getting on a server are very slim. Not going to worry myself about picking my copy up at Midnight.

We see that they are sorry, but what about COMPENSATION, we paid extra for early access, and we got early ERRORS instead?