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FFXIV Problems Already Showing. What do you think?Follow

#77 Aug 23 2013 at 7:52 AM Rating: Good
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Getting back on track, while these items are certainly issues, none of them are issues with the GAME itself, just the customer service. Hate to break this to everyone, but...wait.... we all knew that SE sucks at this already. so what the hell are we talking about?


So yes, you proved that the issues are issues...sort of. Either way, I don't see any issues with the actual game that we will all be playing.


Azurymber wrote:
I like proving things.

So here are links to threads which have had posts in the last 3 hours covering issues mentioned here:

http://forum.square-enix.com/ffxiv/threads/64383-Legacy-Players-and-180-Subscription-Plan-Not-Possible
http://forum.square-enix.com/ffxiv/threads/63861-Please-make-a-better-Commercial-for-North-America!
http://forum.square-enix.com/ffxiv/threads/63941-Last-minute-purchase-early-access
http://forum.square-enix.com/ffxiv/threads/63724-SE-i-made-a-mistake-when-logging-in-phase-4..Please-revert-my-char!/page10
http://forum.square-enix.com/ffxiv/threads/64143-PS3-PSN-Purchase-confirmed-working-no-codes-needed.
http://forum.square-enix.com/ffxiv/threads/63643-Invalid-PS3-Codes/page4
http://ffxiv.zam.com/forum.html?forum=152&mid=1377117829292433538
http://ffxiv.zam.com/forum.html?forum=152&mid=137721954573826375
http://ffxiv.zam.com/forum.html?forum=152&mid=1377227058255144447
http://ffxiv.zam.com/forum.html?forum=152&mid=137723102926961580

I hope this is proof enough that some of the things I mentioned are still clearly an issue.

Edited, Aug 23rd 2013 1:01am by Azurymber
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#78 Aug 23 2013 at 7:52 AM Rating: Excellent
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samuelBiggs wrote:
Just thinking to myself, this is a GAME. All these problems you mentionned, the only one that concerns me is the homosexual one. People can do as they likein real life, people can act as they like in games, but when a game makes people make these choices is simply wrong. A game bassed on fantasy should NOT give an opinion on these matters, whether it's right or wrong.

The fact they have homosexual marriage, means the SE have approuved of this. Something they may get in trouble with in time. As it does influence the younger population ALOT.

We have cartoons in Russia banned because the cartoon wolf smokes. We have countrys that have civil wars for these differences, yet a game is putting a "potential idea" that "could grow" and "influence" a younger population" is simply wrong imho.


On the contrary, people cannot do as they like in real life hence why we create characters so that we can act out in virtual worlds. In games like Grand Theft Auto, you're given the choice of running red lights, speeding, driving on sidewalks, brandishing weapons, as well as a myriad of other activities that are much worse and far more dangerous. Couldn't those activities give kids '"potential ideas' that 'could grow' and 'influence' a younger population?"

If, as a parent, you feel this game will be a bad influence on your child, don't let them play. There will be plenty of adults that play this game and it's not our job to raise your child.

Furthermore, whatever your laws in Russia are, do not concern me while I'm in the US or better yet, in the mythical world of Eorzea.

But seriously, why is this even an issue?!?! If 2 male or female characters want to get married ingame, how does that affect my gaming experience in anyway?
#79 Aug 23 2013 at 7:53 AM Rating: Decent
First of all I love yoshi P and game I did come back since I'm 1.0.
.For P3+P4 I experience nearly all error they have and I agree they are very slow or sometime No respond at all.Such as in phase 3 I can't log in after update.I splend nearly 2 days asking friend in face book to upload their boot.exe cause they still can log in and that mean I lost that week of phase 3.What make me feel very bad is SE NOT doing anything.......seem like they don't care.
I enjoy the game but if the system has so much problem....I start looking for options...so far is black desert and skyrim.
For support center is other big issue.all long waiting time and worst is sometime met very unfriendly staff.Shut the chatting log even I trying to explain things.I face that for manytimes..................I never experience this since FFXI and that also the major reason I quit FFXI after my account got hack and try to contact support center........It seem like they forgot I'm a victem of their poor system,aslo the 3 yrs customer who support them. They treat me like I'm the 1 doing something bad...........by that time sereve roam with RTM.....
I have a better feeling with FFXIV and now it begine to change>.<
I'm a big fan of FF series but I wish they treat their customer better.especially when problem happen.Sadly to say so far except what Yoshi P said other seem wrong>.<.
#80 Aug 23 2013 at 8:03 AM Rating: Decent
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i really feel the need to point this out:

Being gay is not a magical choice you make.
You are born gay, or bi, or straight, or pan, or whatever you are.
You don't create a list of pros and cons when you hit puberty, or visit a fotune teller, or ask you friend what you should be.
That is a scientific fact.... Not a guess..... But a fact.....

Now epigenetics and other things might come into play after you are born.
But other "gays" influencing children -does not-

So no: Gay marriage will not affect children in -any- way.

Unless you believe that all of modern science is a gay new world order conspiracy by the lizard men, in order to prevent the human population from reproducing so they can take over.....

Edited, Aug 23rd 2013 10:03am by Azurymber
#81 Aug 23 2013 at 8:04 AM Rating: Good
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589 posts
So If I read this right

the tl:dr is

the game rocks and everything else sucks!

Did i get it right?
#82 Aug 23 2013 at 8:06 AM Rating: Good
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494 posts
nonameoflevi wrote:
So If I read this right

the tl:dr is

the game rocks and everything else sucks!

Did i get it right?


The second sentence sums it up:
A great game is great, only if a competent team is running it.
#83 Aug 23 2013 at 8:07 AM Rating: Good
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I haven't experienced a single issue as of yet.

I could care less if they do or don't allow gay marriage.
I didn't experience either 3102 or 90000 during beta.
I was locked out of making a character on Ultros for like...2 minutes.
I wasn't able to get my pre-order code registered on the first day, but got it through on my first try the next day.
I didn't get confused at all about my pre-order.
I ordered the Digital CE and got everything that was offered.
I don't use the beta forums. Not even a little. I post here.
I haven't had to deal with the customer support due to everything working just fine, so I can't say how good or bad they are.
The commercial was cheesy, I agree. They're still advertising in the US, though. That's a big plus.

Overall I think the game is gonna be a lot of fun. The people who don't, will quit playing. I had a total blast during P4 of the Beta. I was fortunate enough to have not ran into either of the errors that occurred during the beta as well.

The people who enjoy the game will stay. If you're already trying to dissect the game in search of flaws, you're really not putting yourself in a position to enjoy the game. If you don't enjoy the game, or don't think you will enjoy the game, then for your sake, just don't play. To openly complain about a game, then continue to play said game, only makes you a hypocrite.

From my experience with people like that, they actually enjoy the game, they just don't like that the game isn't how they want it. Any half-intelligent human being would simply stop playing a game that they didn't enjoy, and move on with their life. People that complain about a game, then continue to play it, just like to complain. They're the type of people that choose to be negative, just because everyone else is positive.
#84 Aug 23 2013 at 8:12 AM Rating: Excellent
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1. This can be considered important mainly because of the times we live in. There are a large number of GLBT gamers around the world, and it's pretty much' nobody cares' in most first and second-world nations; however, and I'm not sure what Japanese culture is like up close and personal but if I were to guess, i'd say it's still considered fairly taboo to discuss something like gay marriage in an open forum. Add into that the fact that a lot of SE's upper management is still 'old guard' and there you have the reason for the shut-downs. That being said, they need to get with the times and consider that it is something they'll have to address directly at some point. They have said in the past that it's not a likely scenario for GLBT marriage to make its way into the game, but that was back in 1.0. I didn't see the threads/bans, so i'm not sure of the context.

2, 3,4 are all items that yes, they need to address. They clearly stated they did plan for a noticeable increase in population during the open beta, but statistically speaking, they just were not prepared for the overwhelming positive reaction and influx. I don't see this as a bad thing, and it's pragmatic of them not to pull the same silly move most companies do at launch where they open five times more servers than they'll need once population settles down/freeloaders leave. Yes, it creates a little bit more headache, but i'd rather be on an evenly dispersed server cluster than end up like we did in 1.0, where there were max of 400 people on during prime times. They never, ever said there would be overflow zones, so it wasn't something I would have expected for launch. They do need to increase the queue beyond a capacity of 50, though.

5,6. This I wholeheartedly agree on. Whoever runs the distribution and financial arm of SE should be fired or at the very least, flogged. While most of us have gotten used to the convoluted, overly messy payment systems SE uses, I can only think, "head, meet wall" every time I see some new cousin of stuff like Click-and-buy as their new payment selection.

7. I've never had an issue with the restrictions personally, but I typically don't post on the official forums, as it is a seething cesspool 99% of the time.

8,9. Both are lackluster I agree, but the same can be said for a significant other portion of MMOs out there, including (and yes I dare) WoW. Their customer service is beyond atrocious unless you have a hacked account. Out of all the MMOs i've played the only one that had decent service was Trion. Regarding the marketing, it's an ongoing complaint that they need to improve their commericals, and they have on a few points, but I think they blew most of the wad on the game itself. We'll have to hope that positive word-of-mouth outweighs the marketing non-campaign in this case.


In summary, I am highly pleased with what they have accomplished in a short year and a half, considering they rebuilt the game from the ground up. I don't expect things like customer service, or hard-line stances on how the policy/backend of the game is run to change anytime soon. Certain aspects like the marketing arm or payment methods/ease of transaction are a bit more malleable. There's nothing that's unusual for this launch which will keep most of us from playing, outside of the obvious registration snafu, but i've yet to see a launch that didn't have people with that exact issue time and again.
#85 Aug 23 2013 at 9:09 AM Rating: Good
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Couldn't have said it better myself:

Azurymber wrote:
i really feel the need to point this out:

Being gay is not a magical choice you make.
You are born gay, or bi, or straight, or pan, or whatever you are.
You don't create a list of pros and cons when you hit puberty, or visit a fotune teller, or ask you friend what you should be.
That is a scientific fact.... Not a guess..... But a fact.....

Now epigenetics and other things might come into play after you are born.
But other "gays" influencing children -does not-

So no: Gay marriage will not affect children in -any- way.

Unless you believe that all of modern science is a gay new world order conspiracy by the lizard men, in order to prevent the human population from reproducing so they can take over.....

Edited, Aug 23rd 2013 10:03am by Azurymber
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#86 Aug 23 2013 at 9:42 AM Rating: Decent
SE has NEVER had good customer service. It used to be a nightmare when I played ffxi and its still bad today. However, this new developer is different. We have never seen someone who speaks to the community and listens the way this guy does. The way ARR is being run in general is a break of fresh air when compared to SE's track record.
#87 Aug 23 2013 at 10:06 AM Rating: Good
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Ok this thread just got totally ****** up with the homophobic ****.
#88 Aug 23 2013 at 10:10 AM Rating: Good
People will always have something to complain about.

Really, as soon as someone starts comparing ARR to being a failure at the scale of 1.0's, is when I disregard the argument. 1.0 failed for a wide variety of reasons, server issues were one of them, but it was that mixed with bad game design and a development team that was so self-righteous that they weren't the ones doing wrong (Anyone remember Tanaka's angry tweet that blamed overseas players for our lack of understanding the fatigue system?)

If the arguments that the OP is presenting the only ones they can come up with, then ARR will be fine. I've never seen a good North American Final Fantasy commercial. Maybe except XIII but that was more Microsoft than Square. ("Come play FFXIII! Now on the 360!")
#89 Aug 23 2013 at 10:13 AM Rating: Default
lolgaxe wrote:
Hairspray wrote:
It's pretty bad when you get Killua125 Agreeing with you and pretty much everyone else not.
A contrarian is always going to pick the opposite side of an issue to get attention. It's more likely the moon is going to cycle twice across the sky instead of the sun than a contrarian's "opinion" is going to be in the majority.


There is plenty of proof to support each of OP's points though.
#90 Aug 23 2013 at 10:40 AM Rating: Good
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Killua125 wrote:
lolgaxe wrote:
Hairspray wrote:
It's pretty bad when you get Killua125 Agreeing with you and pretty much everyone else not.
A contrarian is always going to pick the opposite side of an issue to get attention. It's more likely the moon is going to cycle twice across the sky instead of the sun than a contrarian's "opinion" is going to be in the majority.


There is plenty of proof to support each of OP's points though.


Yes, ignoring the fact that the points in question don't really affect my enjoyment of the game, and I don't think I'm alone here. No one is saying that the OP's issues aren't in fact issues. What I am questioning is the "sky is falling" reaction that he and others are having to those issues.

I'm just not sure what is getting people upset here. Are you guys afraid not enough people will play the game due to the crappy customer service? I understand that, but its really an alarmist attitude. It certainly didn't stop XI from doing business. Is it an entitlement thing? They're either going to get better at communication and get better account management systems, or they're not. Either way I'll be playing the game until it stops being fun.
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#91 Aug 23 2013 at 10:49 AM Rating: Decent
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Of all the issues you have listed only 2 (3 if you count the gay marriage thing) actually affect game play. The error 3102 and 90000 errors have supposedly been fixed. We will see about that tomorrow. Server overloads can be a problem, maybe overflow servers are in the works to be implemented at a later date. Again, we will see about this tomorrow as well.

IMO, there is no comparison to ARR and v1.0. The flaws in 1.0 beta were massive. The UI was terrible, there were no mobs wondering, the game was totally unfinished. In contrast ARR seems like its a finished game. Again, we will find this out soon.

Se is terrible at a lot of things. They cant seem to make anything easy. But to say that because there are limits on the forums, or that because their commercial sucked, or that the customer service is terrible (please name one large company that actually has good CS) the game is on a path to destruction is a little premature.
#92 Aug 23 2013 at 10:55 AM Rating: Excellent
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Magilicotti wrote:
Friends that want to remain friends do not discuss religion or politics.


So wrong I've found friendships are better when these two topics can be discussed. These two topics just don't work well being discussed in a text based conversation though. As such the stigma get attached and everyone propagates this idea.
#93 Aug 23 2013 at 11:10 AM Rating: Decent
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I don't know what you expect of us.

Do you want us to not play the game?

We acknowledge a lot of the problems presented, but we don't believe that it is enough for us to go around screaming the sky is falling.

The thing is we, or just I, trust and have faith that SE will make an enjoyable game.

We may be wrong, but that is something for us to find out on our own.

Going on and on about every little thing wrong with this game is fruitless, and I don't quite understand the purpose. We are not blind to what is going on, but we hope the problems will be fixed and we keep the faith.
#94 Aug 23 2013 at 11:31 AM Rating: Decent
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1) i don't really have anything to say on this, mostlt because i don't care. Not because i'm not gay, but because are we really going to argue this in a videogame? getting married is pointless, just say you are and move on. I would actually prefer they remove this feature just to avoid this nonsense.

2) as a programmer, it irritates me that people don't understand what a BETA is. It isn't to try the game before it's out. IT ISN'T TO TRY THE GAME BEFORE IT'S OUT. I would like everyone who thinks they know what a BETA is to re-read that several times so it sinks in. An open BETA is to test the game before it is released to make sure the final product is ready to go. Clearly if we did not have BETA 4, the early access would have been a huge mess because of error 3102 (which i had the pleasure to encounter), and error 90000.

People don't seem to understand how complex setting up a server network is. I don't blame SE at all for what happened because they had no way of knowing that these errors would happen beforehand. It took some time to find a solution because sometimes that happens with a system as complex as an MMO. In fact, yoshi did not have to appologize at all. The BETA was a complete success since the 2 biggest complaints for the BETA are now resolved, or so they say. So early access will now go down without any major problems (most likely).

People need to change their mindset about what a BETA is because as i said before, it isn't to try out the game.

3) again, this was a BETA test and when the game actually, you know, is released, this problem will be fixed.

4) You can't ever predict how many people are going to use your product. You can estimate but it will never be more than that. an estimate. No one is psychic, they will add servers to reduce the stress between servers so relax and let them solve the problem.

5) this i agree could have been handled better.

6) this i didn't experience. I always used my credit card and never got double charged.

7) It's a beta forum. Your supposed to get straight to the point, not have long drawn out conversations. Your supposed to make it easy for the dev team to take information from your posts. I agree 100% with limiting the word count to 1000, theres no need for more than this when your supposed to be using the forums to give clear and concise feedback about bugs and features.

8) this also depends. I am sure they have a lot of agents ready to talk to people that is for sure. But if 100,000 people were to complain, but they only have 5,000 agents, how long do you think you will wait? It costs a lot of money to hire each agent by the way. it also depends on the nature of the issue, it may take longer to fix the issue the customer is having. It is very unrealistic to hire an agent for every player in the game, and i don't think i would need to point out why. It's not like SE is the only company that may sometimes have a longer waiting time than expected. Ive had to wait a few hours to talk to someone at my bank, it all depends on the volume of calls and people relly need to chill because this can happen to ANY company.

9) yeah it is bad.
#95 Aug 23 2013 at 11:56 AM Rating: Decent
Bludot wrote:
Magilicotti wrote:
Friends that want to remain friends do not discuss religion or politics.


So wrong I've found friendships are better when these two topics can be discussed. These two topics just don't work well being discussed in a text based conversation though. As such the stigma get attached and everyone propagates this idea.


Tell that to the Jewish and Muslims. But your experiences may differ from those two, I gather.
#96 Aug 23 2013 at 12:21 PM Rating: Good
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Magilicotti wrote:
Bludot wrote:
Magilicotti wrote:
Friends that want to remain friends do not discuss religion or politics.


So wrong I've found friendships are better when these two topics can be discussed. These two topics just don't work well being discussed in a text based conversation though. As such the stigma get attached and everyone propagates this idea.


Tell that to the Jewish and Muslims. But your experiences may differ from those two, I gather.


I'm talking individuals not whole societies. But again I'm the kind of guy that travels and always strikes a thought provoking conversation with people on the plane beside him. In my last set of travels I had a Sikh individual sit down beside me. I'm an atheist and was able to ask questions to cure certain levels of my own ignorance of the Sikh believes. It all comes down to an individuals approach and intent. I'm the kind of person who loves to know more, especially when it comes down to large misconceptions people have of one another. I like seeing life through another persons set of eyes. And I've surround myself with friends that are like minded in this aspect. As such religion and politics is never a taboo subject it's more of a subject we like to dive into, as it gives us all new perspectives on life.

Edited, Aug 23rd 2013 2:22pm by Bludot
#97 Aug 23 2013 at 12:38 PM Rating: Excellent
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530 posts
Imnotded wrote:
Of all the issues you have listed only 2 (3 if you count the gay marriage thing) actually affect game play. The error 3102 and 90000 errors have supposedly been fixed. We will see about that tomorrow. Server overloads can be a problem, maybe overflow servers are in the works to be implemented at a later date. Again, we will see about this tomorrow as well.

IMO, there is no comparison to ARR and v1.0. The flaws in 1.0 beta were massive. The UI was terrible, there were no mobs wondering, the game was totally unfinished. In contrast ARR seems like its a finished game. Again, we will find this out soon.

Se is terrible at a lot of things. They cant seem to make anything easy. But to say that because there are limits on the forums, or that because their commercial sucked, or that the customer service is terrible (please name one large company that actually has good CS) the game is on a path to destruction is a little premature.


No! No! No! The 'gay marriage thing' will have nothing to do with any error codes, server issues, UI, system performance, early access code issues, or anything else that has to do with any actual game play. It's an in-game novelty.
#98 Aug 23 2013 at 1:23 PM Rating: Good
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Azurymber wrote:
as I run a marketing company. i]Edited, Aug 22nd 2013 10:08pm by Azurymber [/i]





Sure... sure you do.


did it ever cross your mind that maybe you should keep your opinions to your self so people would not know how self righteous you are?
#99 Aug 23 2013 at 1:30 PM Rating: Default
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ACLinjury wrote:
Imnotded wrote:
Of all the issues you have listed only 2 (3 if you count the gay marriage thing) actually affect game play. The error 3102 and 90000 errors have supposedly been fixed. We will see about that tomorrow. Server overloads can be a problem, maybe overflow servers are in the works to be implemented at a later date. Again, we will see about this tomorrow as well.

IMO, there is no comparison to ARR and v1.0. The flaws in 1.0 beta were massive. The UI was terrible, there were no mobs wondering, the game was totally unfinished. In contrast ARR seems like its a finished game. Again, we will find this out soon.

Se is terrible at a lot of things. They cant seem to make anything easy. But to say that because there are limits on the forums, or that because their commercial sucked, or that the customer service is terrible (please name one large company that actually has good CS) the game is on a path to destruction is a little premature.


No! No! No! The 'gay marriage thing' will have nothing to do with any error codes, server issues, UI, system performance, early access code issues, or anything else that has to do with any actual game play. It's an in-game novelty.


The only reason I put that is because some might say that it affects gameplay to the extent of how they want to play the game.
#100 Aug 23 2013 at 1:53 PM Rating: Good
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PyrielDD wrote:
ShadowedgeFFXI wrote:
Sorry, but the gay agenda doesn't need to corrupt our video games now. The rest is yet to be seen. We have no clue how the game will do once it goes live.


Seriously? Gay agenda? What is wrong with you?

While I wouldn't put it that way, making it #1 on a list of game problems did bring pause from me. I'd most definitely put issues affecting accessing or inhibiting play higher. My own stance on the RP aspect of this is that you don't need coded systems to marry another player. Just do it and enjoy yourselves. Otherwise, in the spirit of acting that RP is about, it really is and always has been an afterthought in MMOs where real-time combat systems with loot pools and basic algebra are king. Simply not wanting the political backlash is something I can understand, in kind, as well as the sentiment some would express in just shutting up and playing. XIV simply isn't Match.com.
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#101 Aug 23 2013 at 2:00 PM Rating: Excellent
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FilthMcNasty wrote:
PyrielDD wrote:
ShadowedgeFFXI wrote:
Sorry, but the gay agenda doesn't need to corrupt our video games now. The rest is yet to be seen. We have no clue how the game will do once it goes live.


Seriously? Gay agenda? What is wrong with you?


Equality? @#%^ all that nonsense Smiley: sly


I've always been a "It's your life, you can do what you want, just don't expect me to take part" sort of person.
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