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#27 Aug 18 2013 at 8:38 AM Rating: Excellent
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ArkKenea wrote:
Altair wrote:
Maybe I'm missing something here. What would a wipe solve that wouldn't just come back as soon as they bring the servers back up?


I'm personally thinking, if they can't fix it by the end of the phase here, they'll probably push back launch and have another phase of beta, but that's just speculation.

I hate to point this out, but seeing how FFXIV 1.0 fared, i'm fairly sure pushing back the launch of 2.0 is going to do more harm than good. As fun as i find 2.0 to be, i dont think the game would survive another setback. It will ruin people's interest in the game, subscription numbers and popularity. Instead of "that great game", it will be known as "the game they had to postpone again, after canceling it the first time".

This could have all been avoided if SE didnt do the last round of public testing the WEEK BEFORE RELEASING THE GAME, but alas.

What i think is going to happen is;

It's going to get released on time, SE is going to act like nothing ever happened, and then the first two weeks are going to be full with constant patching and bug fixes that should have been removed before launch.
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#28 Aug 18 2013 at 8:40 AM Rating: Good
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I doubt they would wipe. Nobody is benefitting from this in an unfair manner. Some people are just not able to play. I guess I'm lucky that I only got stuck with error 90000, so I can still play, just not instances. I also cannot talk to my friends or in a LS. Smiley: grin
#29 Aug 18 2013 at 8:42 AM Rating: Excellent
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KojiroSoma wrote:
ArkKenea wrote:
Altair wrote:
Maybe I'm missing something here. What would a wipe solve that wouldn't just come back as soon as they bring the servers back up?


I'm personally thinking, if they can't fix it by the end of the phase here, they'll probably push back launch and have another phase of beta, but that's just speculation.

I hate to point this out, but seeing how FFXIV 1.0 fared, i'm fairly sure pushing back the launch of 2.0 is going to do more harm than good. As fun as i find 2.0 to be, i dont think the game would survive another setback. It will ruin people's interest in the game, subscription numbers and popularity. Instead of "that great game", it will be known as "the game they had to postpone again, after canceling it the first time".

This could have all been avoided if SE didnt do the last round of public testing the WEEK BEFORE RELEASING THE GAME, but alas.

What i think is going to happen is;

It's going to get released on time, SE is going to act like nothing ever happened, and then the first two weeks are going to be full with constant patching and bug fixes that should have been removed before launch.



Yeah, they really should have started this beta right after the last live letter, They really put all of this into a bad short amount of time, I guess the pushing back launch is kind of wishful thinking on my part because I'd rather play from launch with no problems, But in my case nothing will deter me from playing this game, even a setback. But from a PR point of view you're probably right.

Early Access is probably going to feel like another Beta.
#30 Aug 18 2013 at 8:51 AM Rating: Default
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Reason they may wipe is to make people start over. The issue is the servers are overloaded. They would add more servers and wipe to force people to new servers.

The reason they are closing servers is to force people to others,

Edited, Aug 18th 2013 10:52am by Nashred
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#31 Aug 18 2013 at 9:00 AM Rating: Decent
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ArkKenea wrote:
KojiroSoma wrote:
ArkKenea wrote:
Altair wrote:
Maybe I'm missing something here. What would a wipe solve that wouldn't just come back as soon as they bring the servers back up?


I'm personally thinking, if they can't fix it by the end of the phase here, they'll probably push back launch and have another phase of beta, but that's just speculation.

I hate to point this out, but seeing how FFXIV 1.0 fared, i'm fairly sure pushing back the launch of 2.0 is going to do more harm than good. As fun as i find 2.0 to be, i dont think the game would survive another setback. It will ruin people's interest in the game, subscription numbers and popularity. Instead of "that great game", it will be known as "the game they had to postpone again, after canceling it the first time".

This could have all been avoided if SE didnt do the last round of public testing the WEEK BEFORE RELEASING THE GAME, but alas.

What i think is going to happen is;

It's going to get released on time, SE is going to act like nothing ever happened, and then the first two weeks are going to be full with constant patching and bug fixes that should have been removed before launch.



Yeah, they really should have started this beta right after the last live letter, They really put all of this into a bad short amount of time, I guess the pushing back launch is kind of wishful thinking on my part because I'd rather play from launch with no problems, But in my case nothing will deter me from playing this game, even a setback. But from a PR point of view you're probably right.

Early Access is probably going to feel like another Beta.



I agree they should have ramped it slower and fixed or added servers in between waves, .. Now you have allot of angry people in stead of a few... I guess the game had a way bigger response then they ever imagined... What makes it worse is the beta forums are messed up now so they have no way to inform people what is going on so that makes people even more angry because they waste a day sitting there refreshing. I mean if they said they had a eta of like 2hrs people would come back in 2 hrs.

Yea I know this is beta and stuff like this is expected but there are allot of people on the fence that looked at this as a chance to try the game before having to pay. They really should add free time/trial period to give more people a chance to try..
I have friends that said the patch took 5 hours to d/l that is not even the game from psn... Just the small patch.. I also have friends that waited for 5 hrs for the server they wanted to play on to come up...

Do a search for error 3102 and it is allover the net even the big gaming sites.. That wont help things either.

Good news is allot of interest in the game..




Edited, Aug 18th 2013 11:09am by Nashred
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#32 Aug 18 2013 at 9:19 AM Rating: Excellent
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A wipe isn't needed unless its required to fix the issues. There is no need to wipe cause some people didn't get to play the whole 3 days. I've been locked out since midnight and I don't expect to be able to play till EA. People will get ahead of me. *shrug* People were getting ahead of me anyway. By the time I got 1 class to 15, there were people with multiple classes at 20.
#33REDACTED, Posted: Aug 18 2013 at 11:16 AM, Rating: Sub-Default, (Expand Post) Well if they are ******** most of us out of open beta I hope they wipe data now since a few are getting a head start vs everyone else.
#34 Aug 18 2013 at 11:39 AM Rating: Decent
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Nashred Wrote:
Quote:
. What makes it worse is the beta forums are messed up now so they have no way to inform people what is going on so that makes people even more angry because they waste a day sitting there refreshing. I mean if they said they had a eta of like 2hrs people would come back in 2 hrs.


They have the official Twitter Forum, which Square Enix said to use because of the Forum Server Congestion. ( https://twitter.com/FF_XIV_EN )

That hasn't been updated in over 8 hours.

There is no excuse for the lack of acknowledgement from SE, period. Things happen, and I can live with that. But not updating the community is a choice that they're making, not a lack of one.
#35 Aug 18 2013 at 11:40 AM Rating: Excellent
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Ehllfire wrote:
Well if they are ******** most of us out of open beta I hope they wipe data now since a few are getting a head start vs everyone else.

Nobody's getting screwed. The level cap during this phase is 20 anyway. Simmer down. It's free, it's broken, they'll fix it.
#37 Aug 18 2013 at 11:48 AM Rating: Default
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Ehllfire wrote:
LebargeX wrote:
Ehllfire wrote:
Well if they are ******** most of us out of open beta I hope they wipe data now since a few are getting a head start vs everyone else.

Nobody's getting screwed. The level cap during this phase is 20 anyway. Simmer down. It's free, it's broken, they'll fix it.

I think they arent competent enough to fix this imho.

Ehllfire wrote:
LebargeX wrote:
Ehllfire wrote:
Well if they are ******** most of us out of open beta I hope they wipe data now since a few are getting a head start vs everyone else.

Nobody's getting screwed. The level cap during this phase is 20 anyway. Simmer down. It's free, it's broken, they'll fix it.

I think they arent competent enough to fix this imho.

Ehllfire wrote:
LebargeX wrote:
Ehllfire wrote:
Well if they are ******** most of us out of open beta I hope they wipe data now since a few are getting a head start vs everyone else.

Nobody's getting screwed. The level cap during this phase is 20 anyway. Simmer down. It's free, it's broken, they'll fix it.

I think they arent competent enough to fix this imho.

Starting to wonder this myself...
#38 Aug 18 2013 at 12:33 PM Rating: Excellent
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So you think that's it then? Can't fix the problem thanks for playing see you in FF XV. I agree they need to step up on the communication but if it isn't playable by early reads then they probably shouldn't bother lol

Edited, Aug 18th 2013 11:34am by LebargeX
#39 Aug 18 2013 at 1:05 PM Rating: Excellent
I'm beginning to wonder if the problem is out of their control. Someone in another thread said the NA datacenter may have been DDoS'd. I personally think that the business ISP they contracted with didn't quite understand the scope of what they were using the data center to do, and throttled them. Or maybe didn't have the capacity to handle it. So when they opened the floodgates, the ISP choked and burned.

Montreal is a big enough city that they ought to have no problems getting a backbone connection ISP, but the ISP also has to keep their service level agreements for their other customers, and if they didn't have the capacity to handle the raw flood of data from SE, their only choice is to choke XIV until they can get the needed infrastructure in place. That could take days.

#40 Aug 18 2013 at 1:10 PM Rating: Good
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Catwho wrote:
I'm beginning to wonder if the problem is out of their control. Someone in another thread said the NA datacenter may have been DDoS'd. I personally think that the business ISP they contracted with didn't quite understand the scope of what they were using the data center to do, and throttled them. Or maybe didn't have the capacity to handle it. So when they opened the floodgates, the ISP choked and burned.

Montreal is a big enough city that they ought to have no problems getting a backbone connection ISP, but the ISP also has to keep their service level agreements for their other customers, and if they didn't have the capacity to handle the raw flood of data from SE, their only choice is to choke XIV until they can get the needed infrastructure in place. That could take days.



Do you think that would throw an "already logged in" error instead of something more akin to "too many connections" or "connection timed out"?
#41 Aug 18 2013 at 1:12 PM Rating: Good
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Catwho wrote:
I'm beginning to wonder if the problem is out of their control. Someone in another thread said the NA datacenter may have been DDoS'd. I personally think that the business ISP they contracted with didn't quite understand the scope of what they were using the data center to do, and throttled them. Or maybe didn't have the capacity to handle it. So when they opened the floodgates, the ISP choked and burned.

Montreal is a big enough city that they ought to have no problems getting a backbone connection ISP, but the ISP also has to keep their service level agreements for their other customers, and if they didn't have the capacity to handle the raw flood of data from SE, their only choice is to choke XIV until they can get the needed infrastructure in place. That could take days.



While that may be plausible there is still no excuse for them resorting to this head buried in the sand behavior. Throw me a friggin' bone here SE lol

Edited, Aug 18th 2013 12:12pm by LebargeX
#42 Aug 18 2013 at 1:12 PM Rating: Excellent
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Catwho wrote:
I'm beginning to wonder if the problem is out of their control. Someone in another thread said the NA datacenter may have been DDoS'd. I personally think that the business ISP they contracted with didn't quite understand the scope of what they were using the data center to do, and throttled them. Or maybe didn't have the capacity to handle it. So when they opened the floodgates, the ISP choked and burned.

Montreal is a big enough city that they ought to have no problems getting a backbone connection ISP, but the ISP also has to keep their service level agreements for their other customers, and if they didn't have the capacity to handle the raw flood of data from SE, their only choice is to choke XIV until they can get the needed infrastructure in place. That could take days.



That wouldn't explain why the game runs fine for those who aren't locked out. To me, the fact that it works fine for the Japanese datacenter indicates the possibility of something going wrong physically with some of the servers. The equipment dealing with instances, for example, could be defective. After all, it's probably the same code that runs at the datacenter in Japan. The first big difference is gear.

That, or they went for the warehouse clearance hosting deal.
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#43 Aug 18 2013 at 1:12 PM Rating: Good
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zerotorr wrote:
Catwho wrote:
I'm beginning to wonder if the problem is out of their control. Someone in another thread said the NA datacenter may have been DDoS'd. I personally think that the business ISP they contracted with didn't quite understand the scope of what they were using the data center to do, and throttled them. Or maybe didn't have the capacity to handle it. So when they opened the floodgates, the ISP choked and burned.

Montreal is a big enough city that they ought to have no problems getting a backbone connection ISP, but the ISP also has to keep their service level agreements for their other customers, and if they didn't have the capacity to handle the raw flood of data from SE, their only choice is to choke XIV until they can get the needed infrastructure in place. That could take days.



Do you think that would throw an "already logged in" error instead of something more akin to "too many connections" or "connection timed out"?


This is SE, has their error codes for online games ever made sense? I think some of it is lost in translation.

And PS3 limitations! Smiley: tongue
#44 Aug 18 2013 at 1:15 PM Rating: Excellent
Error 90000 is losing the connection to the data center. Because the game is losing the connection suddenly at the ISP level, it's not informing the lobby server of the character disconnects, leading to error 3102.

Frankly? I think they need to reboot the lobby server. And if they didn't put in some means of the lobby server double checking with the game whether a character is actually logged in or not - or it's giving false positives - that's a bug they really need to squelch fast.
#45 Aug 18 2013 at 1:21 PM Rating: Good
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Catwho wrote:
Error 90000 is losing the connection to the data center. Because the game is losing the connection suddenly at the ISP level, it's not informing the lobby server of the character disconnects, leading to error 3102.

Frankly? I think they need to reboot the lobby server. And if they didn't put in some means of the lobby server double checking with the game whether a character is actually logged in or not - or it's giving false positives - that's a bug they really need to squelch fast.


I don't thinks so because my girlfriend and I play on the same connection and she is able to play and I am not.. We both logged off together last night too .. She got in fine I didn't.

It is holding the connection open and not closing it... You see this with files servers or email servers sometimes.. IT person here.
Personally a complete shut down and reboot should solve it... Really I think Se hired a crap company to handle their servers.. My guess is SE is not the majority of their client so they don't want to shut everything down. Could be the authentication servers too.

Plus SE needs to hire people here that are competent to handle issues. American gaming is on the rise and if you want a presence here you better have a competent crew here.

Right now some communication would go along way....





Edited, Aug 18th 2013 3:28pm by Nashred
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#46 Aug 18 2013 at 1:35 PM Rating: Good
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Catwho wrote:
Error 90000 is losing the connection to the data center. Because the game is losing the connection suddenly at the ISP level, it's not informing the lobby server of the character disconnects, leading to error 3102.

Frankly? I think they need to reboot the lobby server. And if they didn't put in some means of the lobby server double checking with the game whether a character is actually logged in or not - or it's giving false positives - that's a bug they really need to squelch fast.



For me, with error 90000 I have been able to log in and out at will, aside from the few times the servers went down completely. I think for this error, it's not tracking when people exit out of an instance, and just treats the character like they are in a never ending duty. No argument really, just brainstorming I suppose.
#47 Aug 18 2013 at 1:39 PM Rating: Good
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supermegazeke wrote:
Catwho wrote:
Error 90000 is losing the connection to the data center. Because the game is losing the connection suddenly at the ISP level, it's not informing the lobby server of the character disconnects, leading to error 3102.

Frankly? I think they need to reboot the lobby server. And if they didn't put in some means of the lobby server double checking with the game whether a character is actually logged in or not - or it's giving false positives - that's a bug they really need to squelch fast.



For me, with error 90000 I have been able to log in and out at will, aside from the few times the servers went down completely. I think for this error, it's not tracking when people exit out of an instance, and just treats the character like they are in a never ending duty. No argument really, just brainstorming I suppose.



Both me and my wife got disconnected immediately after finishing an instanced quests, more or less at the same time. Your explanation makes sense to me, but what caused it? That would be operations occurring on the internal network so the ISP's performance should have no impact. That's why I thought a physical problem could explain it. Data corruption happens while transferring characters in or out of instances, said character gets stuck. Flagged as out, but the data is still in.
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#48 Aug 18 2013 at 1:41 PM Rating: Good
It's two separate issues, both of which are affected some people, and one leading to the direct experience of the other.

Suddenly I regret them moving the NA data center out of Japan.
#49 Aug 18 2013 at 1:44 PM Rating: Decent
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Catwho wrote:
It's two separate issues, both of which are affected some people, and one leading to the direct experience of the other.

Suddenly I regret them moving the NA data center out of Japan.


Thats the reason their servers are up.. Se should just have a office with its own center and hire some competent people.

I still rather have the servers here vs the lag and like in abyssea where the Japanese could always steal your pop because they saw it first.
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#50 Aug 18 2013 at 1:49 PM Rating: Excellent
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Now it's gonna be Canadians stealing your pops.
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#51 Aug 18 2013 at 2:10 PM Rating: Good
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That or I will be stealing your pops because I'm just outside Boston. I've had zero issues logging in or out. I got caught in a queue waiting to get on to Ultros and Balmung once but otherwise I've been able to play without issue.
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